Support
Last updated: August 19, 2026
Need a hand with Fur Baby Social? Email us and a person will read it.
Contact us
support@furbaby.social
We aim to reply to general questions within 2 business days. Reports of content that breaks our rules are reviewed within 24 hours.
It helps if you include the email address on your account and, where it applies, a link to the post, pet, or conversation you're asking about.
Report something
Every post, comment, member, and message can be reported from the ··· menu on that item — pick a reason and send. Reports go to a human review team that can remove content, end message threads, and restrict accounts. If you believe someone is in immediate danger, contact your local emergency services first, then email us.
Block or mute someone
Open their profile and choose Block or Mute. Blocking stops all contact between you; muting just hides them from your feed. You can review and undo either at any time under Profile → Blocked & muted.
Delete your account
In the app, go to Profile → Delete account and type DELETE to confirm. Already uninstalled? Use furbaby.social/delete — sign in and delete in one step, or email us to request it. This erases your account, pets, posts, comments, and message conversations. It cannot be undone.
Trouble signing in
Use Forgot password? on the sign-in screen to get a reset code by email. If you originally joined with Google or Apple, use that same button to sign in again rather than a password. Still stuck? Email us from the address on the account and we'll sort it out.
Contests
Entry requirements, eligibility, prizes, and how winners are chosen are all covered in the Official Contest Rules. For anything the rules don't answer, email us.
Rules and policies
Community Rules · Terms of Service · Privacy Policy · Child Safety Standards · Copyright & DMCA · Delete your account
Fur Baby Social is operated by Xanadu App Development LLC.