Terms of Service

These Terms of Service (the "Terms") are an agreement between you and Xanadu App Development LLC, 4370 Chicago Dr SW 118, Grandville, MI 49418, United States ("Fur Baby Social," "we," "us"), the operator of the Fur Baby Social website and the Fur Baby SocialiOS and Android apps (together, the "Service"). By creating an account, or by using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who can use Fur Baby Social

You must be at least 13 years old. We ask for your date of birth when you join and refuse accounts to anyone under 13. If you are between 13 and the age of legal majority where you live, you may use the Service only if your parent or legal guardian has reviewed and agreed to these Terms on your behalf, and members aged 13–17 get additional protections, including restricted messaging (§10). Some features carry a higher age requirement: you must be 18 or older to enter a contest or to create or help manage a business page. You may not use the Service if we have previously terminated your account for violating these Terms.

2. Your account

Provide accurate information, keep your login credentials secure, and tell us promptly at support@furbaby.social if you believe your account has been compromised. Your account is for you — one person (or, for a business page, one business acting through its authorized people) — and you are responsible for activity that happens on it. You can delete your account at any time in Settings or at furbaby.social/delete.

3. Your content and the license you give us

"Content" means anything you post or submit: photos, videos, captions, comments, pet profiles, contest entries, messages, and business page material. You own your content. So that we can run the Service, you grant us a worldwide, non-exclusive, royalty-free license — with the right to sublicense to the service providers that host and deliver the Service (§ our Privacy Policy names them) — to host, store, reproduce, encode, adapt for technical display, publicly display, and distribute your content in connection with operating, providing, promoting, and improving the Service. Promotion here means things like showing your public post in a share preview — we will not put your content in paid advertising without asking you first.

The license for a piece of content ends when you delete it or your account, except: (a) where the content has already been shared with or by others within the Service (for example, a reported message kept as moderation evidence); (b) residual copies in backups for a limited period; and (c) where we must retain it to comply with law. Contest entries carry the additional license in the Official Contest Rules. If you send us ideas or feedback, we may use them without restriction or compensation.

Only post content you have the right to post. Do not post other people's work without permission, and do not post images of identifiable people without their consent.

4. Public by design

Posts, pet profiles, comments, contest entries, and business pages are public. They can be seen by people who are not signed in, shared by link, and indexed by search engines. Direct messages are private to their participants (§10). Do not post anything publicly that you would not want seen widely.

5. Community standards — zero tolerance

Our Community Rules are part of these Terms. We have zero tolerance for objectionable content and abusive users. That includes harassment and bullying, hate, threats, violence or cruelty (to people or to animals), sexual content, content that sexualizes or endangers minors in any way (see our Child Safety Standards), spam and scams, and deliberate deception. Every post, comment, member, message, and page can be reported from its ··· menu; reports go to human review, and you can block or mute anyone from their profile.

We may remove or hide content, restrict features, and suspend or terminate accounts — immediately and without prior notice where the violation is serious — to enforce these Terms, comply with law, or protect members, and we may preserve and share information as described in our Privacy Policy when the law requires it or safety demands it. We are not obligated to pre-screen content, and content posted by members is theirs, not ours — we do not endorse it.

6. Acceptable use

Do not: misrepresent who you are or impersonate anyone; access another member's account; probe, break, overload, or interfere with the Service or its security (including rate limits and moderation systems); scrape, harvest, or bulk-collect content or member data, including for training machine-learning models, without our written permission; buy, sell, or transfer accounts; use the Service to send unsolicited promotion outside the channels built for it; or use the Service for anything unlawful.

7. Copyright — DMCA

We respond to copyright infringement notices under the Digital Millennium Copyright Act. Our Copyright & DMCA Policy explains how to send a notice or counter-notice and how our repeat-infringer policy works: accounts that repeatedly infringe are terminated.

8. Recommendations, affiliate links, and ads

Fur Baby Social shows product recommendations matched to your pets, and some links are affiliate links — if you buy through them, we may earn a commission at no extra cost to you. Sponsored posts are labeled. Recommendations are informational only: nothing on Fur Baby Social is veterinary, medical, nutritional, or other professional advice. Always consult your veterinarian about your pet's health, and use your own judgment before buying anything. Purchases you make from third-party retailers are between you and the retailer.

9. Contests

Contests are governed by the Official Contest Rules, which are part of these Terms for entrants. Entry is free, entrants must be 18 or older, and Apple Inc. and Google LLC are not sponsors of, or involved in, our contests in any manner.

10. Messaging

Where messaging is available: it is text-only; messaging someone who does not follow you back sends a request that reveals your message only if they accept; and members aged 13–17 can message only mutual follows, never receive requests from strangers, and cannot exchange messages with business accounts. The Community Rules apply inside messages exactly as in the feed, and reported messages are shared with our review team as evidence. Message retention and deletion are described in the Community Rules and Privacy Policy.

11. Business pages and paid promotions

Business pages must be created by someone 18 or older who is authorized to act for that business, and business information must be accurate. Pages must follow the additional limits shown in the product (posting caps, the no-links rule for regular posts, reply-only messaging with sending limits). A page listing on Fur Baby Social is not our endorsement of that business.

Paid promotions ("ad posts") are purchased on our website; the price, duration, and terms are shown at checkout, payment is processed by Stripe, and promoted posts run subject to these Terms and our review. To ask about a refund, email support@furbaby.social. Paid promotions are not available for purchase in the iOS or Android apps.

12. Third-party services

The Service links to third parties — retailers behind recommendations, businesses behind pages and events. We are not responsible for third-party sites, products, or services; your dealings with them are governed by their terms.

13. The apps, and app-store terms

We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the Fur Baby Social app on devices you own or control, for your personal, non-commercial use, subject to these Terms and the rules of the app store you got it from. The app may download updates automatically.

If you use the iOS app: these Terms are between you and Xanadu App Development LLC, not Apple Inc., and Apple is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, or damages are our responsibility, not Apple's — including product liability claims, legal or regulatory compliance claims, consumer protection claims, and third-party claims that the app infringes intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of these Terms as they apply to the iOS app and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties. If you use the Android app, the Google Play Terms of Service also apply to the copy you downloaded from Google Play.

14. Termination

You can stop using the Service and delete your account at any time (§2). We may suspend or terminate your account, or stop offering all or part of the Service, where you violate these Terms, where we reasonably believe it is needed to protect members or the Service, or where the law requires it. We will give notice where practical, but may act immediately for serious violations (§5). On termination, your license from us ends and §3's post-deletion rules apply to your content; sections that by their nature should survive (3, 5–8, 13–19) survive.

15. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT CONTENT — INCLUDING RECOMMENDATIONS AND MEMBER CONTENT — IS ACCURATE OR RELIABLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR USE, ARISING FROM OR RELATING TO THE SERVICE; AND OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF ONE HUNDRED U.S. DOLLARS (US$100) OR THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM. Some jurisdictions do not allow certain exclusions or limits, so parts of this section may not apply to you; nothing in these Terms excludes liability that cannot be excluded by law, and nothing affects consumer rights you are entitled to by law.

16. Indemnity

To the extent permitted by law, you will defend and indemnify Xanadu App Development LLC and its members, managers, employees, and agents against claims, damages, and reasonable costs (including attorneys' fees) arising from your content, your use of the Service in violation of these Terms, or your violation of law or of someone else's rights. This section does not apply to the extent a claim arises from our own breach of these Terms or violation of law.

17. Governing law and disputes

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules, except where the consumer-protection law of your home jurisdiction gives you rights that cannot be waived. Before filing any claim, contact us at support@furbaby.social and give us 30 days to try to resolve it informally. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Kent County, Michigan, and you and we consent to their jurisdiction, except that either party may bring an individual claim in small-claims court where you live.

18. Changes to these Terms or the Service

We are a young service and both it and these Terms will evolve. We may modify these Terms; for material changes we will give reasonable advance notice (for example, in-app or by email), and the updated date above always reflects the current version. Using the Service after a change takes effect means you accept the change — if you do not, delete your account before the change takes effect. We may add, change, or remove features of the Service at any time.

19. General

These Terms, the policies they incorporate (Privacy Policy, Community Rules, Child Safety Standards, Copyright & DMCA Policy, Official Contest Rules), and any terms shown at a point of purchase are the entire agreement between you and us about the Service. If a provision is found unenforceable, the rest remain in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you. Neither party is liable for delay or failure caused by events beyond its reasonable control. Except for Apple as described in §13, there are no third-party beneficiaries of these Terms.

20. Contact

Xanadu App Development LLC · 4370 Chicago Dr SW 118, Grandville, MI 49418 · support@furbaby.social

See also: Privacy Policy · Community Rules · Child Safety Standards · Copyright & DMCA · Official Contest Rules · Licenses & Attributions · Support